Moving Out of Shinjuku City or Leaving Japan: The Moving-out Notification (転出届), What to Bring, and Sending It by Mail
When you move out of Shinjuku City (including when you move abroad), you submit a Notification of Moving-out (転出届). You can submit it from 14 days before you move (or within 14 days after you move). Foreign residents bring their Residence Card (在留カード) or Special Permanent Resident Certificate (特別永住者証明書) as their ID. People moving to another municipality in Japan, including another ward in Tokyo, receive a Certificate of Moving-out (転出証明書), which they use for the moving-in notification at their new address. A paper Certificate of Moving-out is not issued when you use the My Number Card moving-out procedure.
やさしい日本語
- 新宿区の外や外国へ引っ越すときは、「転出届」を出します。
- 引っ越す14日前から（または引っ越したあと14日以内に）出せます。
- 外国人の人は、在留カードか特別永住者証明書を持っていきます。
Who it is for
People moving from Shinjuku City to another municipality in Japan, including another ward in Tokyo.
- People moving abroad.
- Who submits: the person moving or a member of the same household. A letter of authorization (委任状) is needed if you ask someone else to do it.
やさしい日本語
- 新宿区からほかの市区町村へ引っ越す人
- 外国へ引っ越す人
- 出すのは、本人か同じ世帯の人です。ほかの人にたのむときは委任状がいります。
What to do
| When | From 14 days before you move (or within 14 days after you move). |
|---|---|
| What to bring | An ID document of the person submitting (a valid driver's license, passport, My Number Card, etc.). Foreign residents: Residence Card or Special Permanent Resident Certificate. |
| Certificate of Moving-out | People moving to another municipality in Japan, including another ward in Tokyo, receive a Certificate of Moving-out (転出証明書). People who moved out using their My Number Card do not receive one. |
| Using your My Number Card (moves within Japan) | If you are moving to another municipality in Japan and have a My Number Card, you can also submit the moving-out notification with the card. |
| By mail | You can also send it by mail. Download the form from the city page. Foreign-language forms for mail are in English, Chinese, and Korean. In principle, only the person moving can submit by mail. Send it to: Resident Records Subsection, Family Register and Resident Division, Shinjuku City Office. Copy this address: 〒160-8484 東京都新宿区歌舞伎町1丁目4番1号 新宿区役所 戸籍住民課 住民記録係 |
| Counter and hours | Resident Records Subsection, Shinjuku City Office Main Building 1F, Counter 7 (Phone: 03-5273-3601). Monday to Friday, 8:30 a.m. to 5:00 p.m. (except holidays, national holidays, and the year-end and New Year period). Every Tuesday until 7:00 p.m. The 4th Sunday of every month, 9:00 a.m. to 5:00 p.m. (Main Building only). Branch Offices (特別出張所) have no holiday counter. |
| Before you leave: National Health Insurance | When you leave Japan or move out of Shinjuku City, finish paying any unpaid premiums before you move. |
| Before you leave: city elementary and junior high schools | If your child moves to an international school or another school for foreign nationals (外国人学校等), you must withdraw the foreign-national school enrollment application (外国籍就学申請の取下げ). If you complete the moving-out procedure for your resident record, the withdrawal is not needed. |
やさしい日本語
- いつ：引っ越す14日前から（または引っ越したあと14日以内）
- 持ち物：本人確認書類。外国人の人は在留カードか特別永住者証明書
- 日本のほかの市区町村へ引っ越す人には、「転出証明書」が出ます（マイナンバーカードで転出の手続きをした人には出ません）。
- 郵送：英語・中国語・韓国語の届書があります。郵送は、原則として本人だけができます。
- 窓口：区役所本庁舎1階7番窓口（03-5273-3601）。月曜日から金曜日の8時30分から17時。火曜日は19時まで。毎月第4日曜日は9時から17時（本庁舎だけ）
- 出る前に：まだ払っていない国民健康保険の保険料を払います。
Ways to submit: counter, online, or mail
| Case | When | How | Main things to bring or send |
|---|---|---|---|
| Moving to another city in Japan | From 14 days before you move (or within 14 days after you move) | Counter, online (Mynaportal), or mail | ID of the person submitting / My Number Card if you use Mynaportal / a return envelope if you use mail |
| Moving abroad (for example, for one year or longer) | From 14 days before you move (or within 14 days after you move) | Counter only | ID of the person submitting / passport, etc. / foreign residents: Residence Card, etc. |
The fee is free in all cases. On Tuesdays, the Main Building and all 10 Special Branch Offices accept notifications until 7:00 p.m. The 4th-Sunday counter (9:00 a.m.–5:00 p.m.) is at the Main Building 1F, Counter No. 7 only; Special Branch Offices are closed that day.
やさしい日本語
- 日本の中の引っ越し：窓口・ネット（マイナポータル）・郵送で出せます。
- 外国への引っ越し：窓口だけです。引っ越す14日前から（引っ越した後14日以内も）出せます。
- お金はかかりません。火曜日は特別出張所も午後7時まで開いています。第4日曜日は本庁舎だけです。
Online with Mynaportal
- What you need: a My Number Card with a valid signature e-certificate (6 to 16 letters and numbers), a smartphone that can read the card or a computer with an IC card reader, and your PIN. You can submit 24 hours a day.
- No visit, no paper certificate: you do not need to come to the Shinjuku City Office or receive a paper Certificate of Moving-out. After processing is complete, bring your My Number Card to the counter of your new city for the moving-in notification.
- Processing time: about 1 to 2 business days at Shinjuku City. Before processing is complete, your new city cannot accept your moving-in notification, so check that the status on Mynaportal is "完了" (complete) first.
- Note: moving-in and change-of-address notifications cannot be completed online. You must go to the counter of your new city.
やさしい日本語
- マイナンバーカード、カードを読めるスマートフォンかパソコン、暗証番号がいります。24時間いつでも出せます。
- 区役所に行かなくていいです。転出証明書の紙もいりません。
- 区の手続きに1〜2日（役所が開いている日）かかります。「完了」になってから、新しい市や区へ行きます。
- 転入届は、ネットではできません。新しい市や区の窓口へ行きます。
By mail: what to send
- The moving-out notification form (download it from the city website, print it, and fill it in).
- A copy of the ID of the person submitting (driver's license, passport, Residence Card, etc.).
- A return envelope addressed to your new or old address, with the right postage stamps.
The fee is free (you pay only the postage). It takes about 1 week to 10 days, including mail both ways, from when your mail arrives at the city office until the Certificate of Moving-out is sent back.
やさしい日本語
- 送るもの：転出届の紙、本人を確かめる書類のコピー、切手を貼って住所を書いた返信用封筒。
- お金は切手だけです。戻ってくるまで1週間〜10日ぐらいかかります。
Other things when you move out
- National Health Insurance: return your Shinjuku insurance card or Certificate of Eligibility (資格確認書), and join National Health Insurance again at your new city.
- Seal registration: when you submit the moving-out notification, your seal registration in Shinjuku is deleted automatically.
- Nursery school and city school: if you want to keep your child in nursery school, or your child moves from a city school to a school for foreign nationals, there are procedures at each counter.
やさしい日本語
- 保険証や資格確認書を返します。新しい市や区で、もう一度国民健康保険に入ります。
- 転出届を出すと、新宿区の印鑑登録はなくなります。
- 保育園を続けたいときや、外国人学校などに移るときは、それぞれの窓口で手続きがあります。
Questions people ask
When can I submit the moving-out notification when I leave Shinjuku?
According to Shinjuku City, you can submit the moving-out notification from 14 days before you move (or within 14 days after you move). People moving abroad also need to submit it.
What should a foreign resident bring for the moving-out notification?
An ID document of the person submitting. Foreign residents bring their Residence Card or Special Permanent Resident Certificate. A letter of authorization is needed if you ask someone else to do it.
Can I send the moving-out notification by mail?
Yes. You can download the form from the Shinjuku City page, and foreign-language forms for mail are in English, Chinese, and Korean. In principle, only the person moving can submit by mail.
What else should I do before I leave Shinjuku?
Shinjuku City's National Health Insurance digest for foreign residents says that when you leave Japan or move out of Shinjuku, you should finish paying any unpaid premiums before you move. If you want to keep your child in nursery school, or your child moves from a city school to a school for foreign nationals, there are procedures at each counter.
やさしい日本語
- 転出届は、引っ越す14日前から（引っ越したあと14日の間も）出せます。
- 郵送の紙は、英語・中国語・韓国語もあります。
Phrases to show at the counter
Show this card at the counter, or read it aloud.
引っ越します。転出届を出したいです。
I am moving. I would like to submit a moving-out notification.
国に帰ります。
I am going back to my country.
在留カードを持ってきました。
I brought my Residence Card.
ゆっくり話してください。
Please speak slowly.
Japanese words at the counter
| Japanese | Reading | Meaning |
|---|---|---|
| 転出届 | てんしゅつとどけ | Notification of Moving-out |
| 転出証明書 | てんしゅつしょうめいしょ | Certificate of Moving-out |
| 在留カード | ざいりゅうかーど | Residence Card |
| 委任状 | いにんじょう | letter of authorization |
| 住民記録係 | じゅうみんきろくがかり | Resident Records Subsection |
Source
Shinjuku City "転出届（新宿区外に引越しするとき）" (updated 2024-02-01): https://www.city.shinjuku.lg.jp/todokede/koseki03_000004_f.html
Shinjuku City "国民健康保険のご案内（ダイジェスト版）" (PDF, issued September 2026): https://www.city.shinjuku.lg.jp/content/000465558.pdf
Shinjuku City "外国籍のお子様の小中学校入学" (updated 2026-08-20): https://www.city.shinjuku.lg.jp/kodomo/gaikokuseki.html
Shinjuku City "転出届【マイナンバーカード（個人番号カード）を利用して転出するとき】": https://www.city.shinjuku.lg.jp/todokede/koseki03_000007_f.html
Shinjuku City "転出届（マイナポータルで手続きをするとき）": https://www.city.shinjuku.lg.jp/todokede/oss.html
Shinjuku City "受付時間延長のご案内": https://www.city.shinjuku.lg.jp/kusei/file23_00020.html
Shinjuku City "休日窓口（毎月第4日曜日）": https://www.city.shinjuku.lg.jp/kusei/gyosei01_000114.html
Shinjuku City "印鑑登録・印鑑登録証明書": https://www.city.shinjuku.lg.jp/todokede/koseki03_000005.html
Shinjuku City "本人確認について（住民記録の請求・届出）": https://www.city.shinjuku.lg.jp/todokede/koseki03_000002.html
Last checked: 2026-10-15
Sections added 2026-10-28 last checked: 2026-10-27
Related pages: Moving to Shinjuku (moving-in notification) · Living in Shinjuku: consultation and daily living