Practice real Japanese for Complaints — 10 lessons × 110 sentences with native audio, romaji, English translations and culture notes.
Sample conversation: Complaints in Japanese
A free preview of Lesson 1 — Japanese, romaji and English for every line. 10 lessons (110 sentences) with native audio inside.
What's the complaint?
どのようなお困りごとでしょうか。
Dono yō na o-komarigoto deshō ka.
What's the complaint?
Can you describe the problem?
どんな不具合か教えていただけますか。
Donna fuguai ka oshiete itadakemasu ka.
Can you describe the problem?
When did it happen?
いつ起きたのですか。
Itsu okita no desu ka.
When did it happen?
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Complaints in Japanese — FAQ
What do you say for complaints in Japanese?
Japanese Talk's Complaints (クレーム・苦情) scene walks you through it line by line. For example, you'll learn: どのようなお困りごとでしょうか。 (Dono yō na o-komarigoto deshō ka.) — "What's the complaint?"; どんな不具合か教えていただけますか。 (Donna fuguai ka oshiete itadakemasu ka.) — "Can you describe the problem?"; いつ起きたのですか。 (Itsu okita no desu ka.) — "When did it happen?". Every line comes with romaji, an English translation and native audio.
Which Japanese phrases will I learn in the complaints scene?
Key phrases include どのようなお困りごとでしょうか。 (Dono yō na o-komarigoto deshō ka.) — "What's the complaint?". The full scene is 10 lessons of 110 sentences covering the whole situation from start to finish.
Is there any etiquette I should know for complaints in Japan?
Yes — Refunds and exchanges in Japan. In Japan, many shops will exchange a faulty item more readily than give a cash refund. Keeping your receipt makes the process much smoother. Japanese Talk adds a short culture note like this on the lines that need one.
Is the complaints scene free?
Lesson 1 is free with a free account (no credit card), and the Greeting scene is completely free with no sign-up. Full Access (US$5/month) opens all 10 lessons of every scene.